| COUNSELING SERVICES | |
| Outpatient Counseling | |
| Hotlines | |
| Inpatient Facilities and Emergency Services | |
| Outpatient Counseling | |
| Brook Lane Health Services | |
13121 Brook Lane
Brook Lane is a non-profit mental health facility with more than 550 employees in four locations. The main campus in Hagerstown is home to a 57-bed hospital, one of only two private mental health inpatient facilities in the state of Maryland. We provide partial hospitalization (a day treatment program) for both adults and children on the main campus and a child and adolescent program in Frederick. Laurel Hall special education school has two locations: one on the main campus and one in Frederick. We have two outpatient locations, North Village in Hagerstown and Buckeystown Pike in Frederick. Both locations have licensed clinical staff who offer therapy for all ages, as well as the THRIVE program for children. Our InSTEP program at North Village provides level 1 outpatient treatment and level 2.1 intensive outpatient treatment options for substance use. Our School Based Mental Health program embeds Brook Lane therapists in most of the Washington and Frederick County Schools, ready to provide needed therapy on site. Brook Lane also continues to be the leading provider of mental and behavioral health continuing education seminars and free community programs in this region. | |
| Family Service Foundation | |
6910 Bowers Road, Suite A
Community-based psychiatric rehabilitation programs (pre-vocation training and residential services) that provide independent living skills training for deaf and hearing adults with a serious mental illness. Accepts individuals who are currently hospitalized and persons living in the community who are recovering from mental illness. Fees: MA. | |
| Frederick County Health Department Kids Like Us Behavioral Health Services | |
350 Montevue Lane http://health.frederickcountymd.gov/561/Kids-Like-Us-KLU Kids Like Us (KLU) is a professionally led group counseling program for students in grades 4 through 8 impacted by the substance abuse or addiction of a parent, caregiver, or close family member. The Frederick County Health Department works in collaboration with Frederick County Public School (FCPS) counselors to implement KLU groups at selected elementary and middle schools. Group sessions take place during school hours throughout the academic year. KLU also provides a summer day camp for school-based participants and an annual public show of summer program participant art.
KLU sessions are filled with engaging group activities - such as art therapy and games - designed to increase social support and social skills, foster effective emotional expression and management, and promote healthy coping and decision making. The overall goals are to build resiliency and prevent substance abuse and the other problems that this particular group of children is at risk for. Participation is free, confidential, and voluntary; and it requires parent/guardian permission. | |
| Frederick County Sheriff’s Office Victim Services Unit | |
110 Airport Drive East
The Victim Services Unit consists of trained professionals to provide emergency services, crisis intervention, follow-up contact, referrals, and support. (See complete description of services under the heading “Legal Assistance and Services for Crime Victims.”) | |
| Frederick Health Hospice | |
Frederick Health
Frederick Health Hospice is an insurance approved community based non profit dedicated to helping others live fully. Our mission is to promote quality of life by providing compassionate medical, emotional, spiritual and bereavement support to individuals and their loved ones facing a life limiting illness. Hospice services are provided to patients where they reside, including in their own home, at long term care facilities, and at the Kline Hospice House. Frederick Health Hospice also provides, at no charge, grief support to anyone in the community, regardless of whether Hospice was involved with the death. This includes: workshops, support groups, seminars, and individual counseling. Frederick Health Hospice offers grief camps for children & adolescents, at no cost to families. | |
| Frederick Memorial Hospital Behavioral Health Services | |
400 West Seventh Street
Frederick Memorial Hospital has a 20 bed adult Inpatient Psychiatric Unit which accepts both voluntary and involuntary admissions of individuals 18 years and older. Patients are admitted 24 hours a day through the hospital’s Emergency Department. Behavioral Health provides a short-term therapeutic program where the treatment team provides assessment, medical stabilization, and individualized treatment planning. The Psychiatric Partial Hospital Program provides outpatient services for those who do not meet acute inpatient stabilization. Crisis Services in the Emergency Department is available for emergent psychiatric assessments. | |
| Frederick Police Department Victim Services Unit | |
100 West Patrick Street
The Frederick Police Department Victim Services Unit provides immediate support to crime victims, their families, and witnesses who may need help coping with the impact of victimization. Victim advocates provide direct assistance as well as coordinate with other agencies in providing support, information, and resources to meet the needs of victims. These free services provide crime victims with a continuum of support from the crisis period through the investigative and judicial process. | |
| Heartly House | |
P.O. Box 857
Heartly House provides comprehensive services to survivors of domestic violence, rape/sexual assault, and child abuse. Services include 24-hour hotline, emergency shelter, individual and group counseling, abuser intervention program, and legal advocacy and direct representation for protective and peace order hearings. | |
| Maryland Crime Victims’ Resource Center, Inc. | |
1001 Prince George’s Boulevard, Suite 750
The mission of the Maryland Crime Victims' Resource Center, Inc., a non-profit organization, is to ensure that victims of crime in Maryland receive justice and are treated with dignity and compassion through comprehensive victims’ rights and services. Offers free information; support through criminal justice proceedings (court accompaniment, legal representation); free attorneys in the criminal case for financially eligible victims; help recovering losses in the criminal case resulting from the crime; help using all victim’s rights that apply; victim’s rights education; peer grief support group for survivors of homicide victims at the Prince George’s County location; court preparation; other supportive services; and referrals for additional supportive services. | |
| Mental Health Association of Frederick County | |
226 South Jefferson Street
Provides referrals, resources, intervention, and education for children, individuals, and families. Public Information and Advocacy provides community education through the Annual Guide to Mental Health & Community Support Services referral source, on-site speaker service offering 25-plus topics, annual Legislative Breakfast, and ongoing community training and outreach through many local events. See index for a complete listing of Mental Health Association programs. | |
| Counseling Services | |
Mental Health Association of Frederick County
Counseling Services provides accessible and affordable counseling in a confidential and supportive environment. Counseling Services remains one of the few accessible and affordable and professional outpatient facilities in Frederick County that offer mental health services on a sliding fee scale. MHA provides services for a majority of mental health disorders for children, adolescents, and adults. The services are provided in an individual, group, or family setting depending on the need. In order to contribute to the growth of the mental health field, Counseling Services offers quality internships and professional supervision for graduate level psychology, social work, and counseling students. | |
| Pro Bono Counseling Project | |
5900 Metro Drive
The Pro Bono Counseling Project’s mission is to ensure that Marylanders with limited resources requesting mental health care are provided access to volunteer licensed mental health professionals and other necessary supportive services. | |
| Sliding Scale Private Mental Health Professionals | |
| Catoctin Counseling Center | |
309 East Patrick Street
228 East Washington Street
69 East Main Street | |
| Trinity Pastoral Counseling Center | |
703 West Patrick Street | |
| Villa Maria of Frederick County A Behavioral Health Program of Catholic Charities | |
111 East Church Street
Provides accessible counseling and psychiatric services to families and individuals of all faiths and beliefs. Also provides in-home, strengths-based behavioral services for youth and their families. Offices are located in Frederick, Emmitsburg, Brunswick, and Middletown, as well as also being provided in several Frederick County Public Schools. Accepts Medicaid, but not currently accepting Medicare or private insurance. Services are available in Spanish, ASL (American Sign Language), and English. | |
| Hotlines | |
| Alzheimer’s Association | |
Western Maryland Regional Office
The Alzheimer's Association is a nonprofit committed to the mission of ending Alzheimer's and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. We offer information, resources, care and support to individuals living with any type of dementia (including Alzheimer's), their care partners/caregivers, families and anyone interested in learning more. All our programs and services are FREE and include:
The Frederick office is also a repository for over 100 pieces of information about Alzheimer’s disease and its effects on families and loved ones who have the disease. | |
| Fair Housing Action Center of Maryland Tenant Advocacy Program | |
2209 Maryland Avenue
The Tenant Advocacy program allows Maryland tenants to receive free information about tenant rights and responsibilities, and help with individual rental issues such as:
We also provide in-depth assistance with individual tenants, either through reaching an equitable agreement between the tenant and landlord, or through code enforcement, referrals to legal service providers, or referrals to other agencies or organizations that could be of assistance. | |
| The Family Tree 24/7 Parenting HelpLine | |
2108 North Charles Street
24-hour hotline for families for support and referrals. | |
| Maryland Department of Housing and Community Development Homeowners Preserving Equity (HOPE) | |
7800 Harkins Rd
Maryland has created this website and hotline to guide you to resources that may be available to assist both homeowners and renters facing foreclosure. The website includes information to help you understand the foreclosure process and the options that may be available to you. You also can find information that will lead you to a housing counseling agency in your area that can assist you on a more personalized level. | |
| Maryland Poison Center | |
220 Arch Street, 1st Office Level
A 24-hour, free, and confidential hotline for poisonings and overdoses. | |
| Mental Health Association of Frederick County | |
226 South Jefferson Street
See index for a complete listing of Mental Health Association programs. | |
| 2-1-1 Maryland Western Region | |
211 Maryland Western Region
2-1-1 is an easy-to-remember phone number to call for information and referral to health and human services. (See complete description of services under the heading “Assistance for Basic Needs.”) | |
| MHA Call Center | |
Mental Health Association of Frederick County
Answers multiple lines serving Western Maryland including 2-1-1, the Maryland Crisis Hotline (800-422-0009), the National Suicide Prevention Lifeline (800-273-8255), and local hotline (301-662-2255). Provides information and referral, connection to crisis services, crisis and suicide intervention, and supportive listening for individuals of all ages 24 hours a day. | |
| PhoneFriend Hotline | |
Mental Health Association of Frederick County
PhoneFriend is a 24 hour, 7 day a week hotline specifically for children who need to talk, are facing a problem, or need support while they are home alone. | |
| National Runaway Safeline | |
3141B North Lincoln Avenue
A 24-hour hotline for youth age 12 to 21 and their families providing crisis intervention, information and referrals, message delivery and conferencing services, and free bus rides home for qualified runaway and homeless youth age 12 to 20 via Greyhound’s Home Free Program. Live Chat service daily 4:30p.m.-11:30p.m. Also offers free educational materials. | |
| Patient Advocate Foundation Specialized Programs | |
421 Butler Farm Road
In addition to PAF’s core services, it is proud to operate the following additional dedicated programs to meet the needs of specific groups of patients, caregivers, and providers: Colorectal Care Line, Narcolepsy Care Line, Heart Valve Care Line, Aetna Clinical Appeals Care Line, Radiation Co-Payment Small Grant Financial Aid Fund. These programs are supported through grants, partnerships, and targeted donations. Refer to the above website for contact information for individual programs. | |
| Women’s Law Center of Maryland, Inc. | |
| Employment Law Hotline | |
Women’s Law Center of Maryland, Inc.
Attorneys trained in employment law are available to answer employment law questions. They also refer certain cases from the hotline to a panel of attorneys to see if an attorney can represent the caller. The hotline is open Tuesdays and Fridays from 9:30a.m.-1:00p.m. and the first Thursday of every month from 5:00p.m.-7:30p.m. | |
| Family Law Hotline | |
Women’s Law Center of Maryland, Inc.
Staffed by attorneys who practice family law in the State of Maryland, this statewide hotline provides legal information to callers with family law problems Monday through Friday from 9:30a.m.-4:30p.m. | |
| Inpatient Facilities and Emergency Services | |
| Brook Lane Health Services | |
13121 Brook Lane
Brook Lane is a non-profit mental health facility with more than 550 employees in four locations. The main campus in Hagerstown is home to a 57-bed hospital, one of only two private mental health inpatient facilities in the state of Maryland. We provide partial hospitalization (a day treatment program) for both adults and children on the main campus and a child and adolescent program in Frederick. Laurel Hall special education school has two locations: one on the main campus and one in Frederick. We have two outpatient locations, North Village in Hagerstown and Buckeystown Pike in Frederick. Both locations have licensed clinical staff who offer therapy for all ages, as well as the THRIVE program for children. Our InSTEP program at North Village provides level 1 outpatient treatment and level 2.1 intensive outpatient treatment options for substance use. Our School Based Mental Health program embeds Brook Lane therapists in most of the Washington and Frederick County Schools, ready to provide needed therapy on site. Brook Lane also continues to be the leading provider of mental and behavioral health continuing education seminars and free community programs in this region. | |
| Frederick Memorial Hospital | |
| Behavioral Health Services | |
Frederick Memorial Hospital
Frederick Memorial Hospital has a 20 bed adult Inpatient Psychiatric Unit which accepts both voluntary and involuntary admissions of individuals 18 years and older. Patients are admitted 24 hours a day through the hospital’s Emergency Department. Crisis Services in the Emergency Department is available for emergent psychiatric assessments. (See complete description of services under the heading “Counseling Services: Outpatient Counseling.”) | |
| Emergency Department | |
Frederick Memorial Hospital
Provides medical treatment for psychiatric emergencies, psychosis, and suicidalities. Medical emergencies only. | |
| Sheppard Pratt Health System | |
| Thomas B. Finan Center | |
P.O. Box 1722
State-operated inpatient psychiatric hospital; variable length of stay; services for adults, and older adults; all patients are pre-screened and referred by local hospital emergency room, Psychiatric Unit staff, or the Court system. Hospital consists of 66 beds (44 acute and 22 for long term care). The facility also has a 22 bed Assisted Living program that promotes a more gradual transition back into the community setting. | |
| Way Station, Inc. | |
230 West Patrick Street
See index for a complete listing of Way Station, Inc. programs. | |
| Children’s Mobile Crisis Services & Frederick County Mobile Crisis Services | |
Way Station, Inc.
The purpose of Children’s Mobile Crisis Services (CMC) is to provide urgent mental health response to children, youth, and families who are experiencing serious emotional, behavioral, and/or psychiatric crisis, as well as to stabilize child and family crisis which could likely lead to hospitalization or an out-of-home placement through the provision of rapid assessment and intervention services provided in natural and community-based settings. CMC’s program offers immediate support to stabilize the youth (17 years of age or under), support the families through a crisis period, and link them, as necessary, to longer term community-based services. The CMC program is intended to reduce the number of children/youth presenting to hospital emergency rooms in psychiatric crisis; divert inpatient/residential admissions and legal involvement whenever possible and appropriate; and to improve access to community based mental health services. CMC can only be accessed through 2-1-1. The Mobile Crisis Program provides intensive crisis intervention to Frederick County residents in crisis for whom there are mental health concerns. Program personnel are available to conduct face-to-face assessments and interventions between the hours of 1:00p.m.-9:00p.m. Monday through Friday, and to provide referrals with follow-up services to ensure that individuals are connected with appropriate service providers and community resources. | |
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| Last updated 12/1/2021 | |