

2016/2017 fcc catalog
152
www.frederick.edu• 301.846.2400
Student Technology Help
Desk
IT Service Desk
The IT Service Desk office assists students with
navigating FCC technologies. We provide student
support designed to guide students through
basic logins, including myFCC E-mail, Blackboard,
PeopleSoft, FCC Alert, basic wireless access, password
resets, accounts synchronization, and on campus
remote assistance.
The IT Service Desk can be reached by phone at
301.846.2509, live chat and online requests by visiting
www.frederick.edu/support, or by visiting the suite
L-206.
Computer Labs
The Macintosh Computer Lab, located in the F
Building (F-107), is open to students enrolled in
Computer Graphics and Digital Photography classes.
The lab offers color printing and scanning. Large
format color printing is available. For printing sizes
and prices, contact the Bookstore. Software includes
Adobe Photoshop
©
, Adobe Illustrator
©
, Adobe
InDesign
©
, and Adobe Dreamweaver
©
. Hours of
operation are posted on the lab’s doors.
Welcome Center
Official Transcript
All transcripts issued by the college are free of charge.
An official transcript is issued only by the Welcome
Center and is sent to the receiving party by mail
or through electronic transmission designed/
monitored by the Maryland State Department
of Education. Students may request transcripts
by filling out a request form or online by logging
into their PeopleSoft student account. An official
issued-to-student transcript may be provided in a
sealed envelope upon request. Students must show
identification to obtain an official transcript. It is
provided on security paper containing the college’s
seal and the authorizing signature. A raised seal is not
required. The College reserves the right to impose a
reasonable waiting period for providing transcripts.
Request forms may be downloaded from the college’s
website,
www.frederick.edu.
Unofficial/Issued to Student
Transcripts
Unofficial transcripts are available on the web. An
unofficial student transcript may be issued by the
Welcome Center. Students must show proof of
identification to obtain an unofficial transcript. The
unofficial transcript is printed on plain white paper
and is not considered official for the purpose of
transfer credit.
Parking Stickers
Parking stickers are issued by the Welcome Center
once registration is completed.
Student ID
All students will be assigned a student identification
number when they are admitted to FCC. ID cards are
issued by the Welcome Center once a student has
registered for credit courses.
ID cards are required for library services, registration,
and admission to college events.
Transfer Evaluation for
Students
Transferring into FCC
Students who earned credit at other institutions and/
or the military should provide an official transcript
to the Welcome Center prior to the completion of
their first semester at FCC. The student will receive
an electronic evaluation of transfer credit earned
and how the courses apply to their FCC curriculum.
Transfer credit will be adjusted if the student later
takes the same course at FCC.