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2019 - 2020 FCC Academic Catalog

188

www.frederick.edu

• 301.846.2400

www.frederick.edu

• 301.846.2400 189

2019 - 2020 FCC Academic Catalog

Information Technology

Services for Students

IT Help Desk

The IT Help Desk assist students with troubleshooting

and navigating FCC systems including Blackboard,

myFCC email, and PeopleSoft. Other services include

account management, password resets, and Wi-Fi

access.

The IT Help Desk is located at Gambrill Hall, room

G122.

Hours of operation:

Walk-in: Monday-Thursday, 8:00 a.m. -5:00 p.m.

Friday, 8:00 a.m. - 4:00 p.m.

Phone support available at 301.846.2509.

Online support available at

frederick.edu/

studentsupport.

Computer Labs

There are six open computer labs for student use

around campus.

Location

Room

Hours

Disabilities

Services

Assistive

Technologies

Lab

Annapolis Hall (A-105)

M,

8:30am–

7:00pm

Tu-F,

8:30am–

4:30pm

Gladhill

Learning

Commons

Linganore Hall (L-220)

M-Th,

7:45am–

8:00pm

F,

7:45am–

4:30pm

Sa

12:00pm–

3:00pm

MAC Lab

Visual and Performing

Arts Center (F-107)

MW,

9:00am–

8:00pm

Th,

9:00am–

4:30pm

F,

9:00am–

4:30pm

Sa/Su,

Closed

STEM Learning

Center

Braddock Hall (B-212)

M-Th,

9:00am–

7:30pm

Friday,

11:00am–

4:00pm

Sa/Su,

Closed

Open Lab Student Center (H-200)

M-Th,

8:30am–

9:00pm

F-Sa,

Open

daytime

Bess & Frank Gladhill Learning Commons

The Gladhill Learning Commons, located on the

second floor of Linganore Hall, has computers for

student use. Computers at the Learning Commons

are equipped with Windows 10 and Microsoft Office

365 Suite.

The Mac Lab

Located at Visual and Performing Arts Center, room

F-107, is open to students enrolled in the Computer

Graphics and Digital Photography classes. The lab

offers color printing for a fee. Adobe's Creative

Cloud software and other graphic design software

is available. The open MAC Lab hours are only for

students to conduct classwork. Inquires about the

MAC lab can be directed to the MAC lab supervisor

Michael Schlosser at 301.624.2873.

Writing Requirements

FCC recognizes that the ability to write clearly

and concisely is essential to the personal and

professional success of all educated people.

Therefore, the college is committed to providing

instructional opportunities and services necessary

to help achieve competence in writing.

Students can expect to write in any course offered

by the college. Grades on papers in college courses

will be influenced by the student’s ability to meet

minimal writing standards.

The minimal standards for written work submitted in

all courses are as follows:

1. All written work must demonstrate skills in

presenting material in a clear and logical manner.

2. All written work must demonstrate appropriate,

college-level word choice.

3. All written work must demonstrate competence

in grammar, punctuation and spelling.

Welcome Desk/

Registration & Records

Official Transcript

Students in good financial standing with the College

may request official copies of their transcripts. FCC

provides two services to obtain an official transcript.

• The first is Parchment, a secure digital credential

service that provides students 24-hour

convenience to order and send transcripts. This

service provides immediate processing and a fee

is required. All transcripts are sent as secure and

encrypted electronic documents. https://www.

parchment.com/

• The second service is provided on campus by

Registration and Records in Jefferson Hall or

online through the Student Portal. These official

transcripts have no fee and have a processing time

of 3-5 business days (longer during peak times).

To find out more information and sending options

visit

https://www.frederick.edu/current-students/

transcript-services.aspx

Unofficial/Issued to Student Transcripts

Unofficial transcripts are available to current students

through their PeopleSoft Student Portal or an

unoffiical transcript may be issued in person by

the Welcome Desk in Jefferson Hall. Students must

show proof of identification to obtain an unoffiicial

transcript at the Welcome Desk. The unofficial

transcript is printed on plain white paper and is not

considered official for the purpose of transfer credit.

Parking Stickers

Parking stickers are issued by the Welcome Desk once

registration is completed.

Student ID

All students will be assigned a student identification

number when they are admitted to FCC. ID cards are

issued by the Welcome Desk in Jefferson Hall once a

student has registered for credit courses.

ID cards are required for library services, registration,

and admission to college events.

Transfer Evaluation for

Students

Transferring into FCC

Students who earned credit at other institutions

and/or the military should provide an official

transcript to Registration and Records in Jefferson

Hall. Transfer evaluations are completed within

7-10 business days (longer during peak times).

Students will receive an email to their MyFCC

account when the evaluation is complete.

For information related to the evaluation of

incoming transcripts contact the Transfer

Team at

[email protected].