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SPRING

2017

frederick.edu/QuickEnroll

• 301.624.2888

9

MaximizingYour Supervisory Potential

Supervisors frequently find themselves performing an awkward and uncomfortable

organizational balancing act juggling multiple and competing elements of their

job responsibilities. In this workshop, participants will explore the three critical

Hallmarks of Supervisory Success: personal credibility, work group commitment,

and management support. You will learn the secrets of delegation success as well as

thorough planning, clear communication, and effective follow-through. Participants

will learn to apply basic leadership skills and to build trust under pressure. Become

the successful manager or leader you want to be! This workshop uses proven

curriculum from our partner HDI Global (previously Achieve Global) and is taught by

certified instructors.

Note:

Course materials are included in price.

MGT374

|

9 hours

|

$299

($120 tuition + $179 fees)

INSTRUCTOR:

Tammy Feaster / Robin Gaskill

3089

Tu, Th 6pm - 9pm

3/2–3/9 FCC/H263

Problem Solving Results: Solutions, Improvements and

Innovations

Problems show up in every size and shape, often when you least expect it! Effective

identification of and implementation of solutions is critical to a productive,

collaborative, and effective work environment. This workshop provides participants

with the skills and strategies required to identify appropriate solutions to problems

and the energy to implement them. Topics include a dynamic five step process

for problem solving, exploration of tools that can enhance success, delineation

of decision making procedures and criteria, and demonstrates strategies to aid

in execution and build and sustain momentum of those involved in change. This

workshop uses proven curriculum from our partner HDI Global (previously Achieve

Global) and is taught by certified instructors.

Note:

Course materials are included in price.

MGT376

|

12 hours

|

$399

($160 tuition + $239 fees)

INSTRUCTOR:

Tammy Feaster / Robin Gaskill

3091

Tu, Th 6pm - 9pm

3/14–3/23 FCC/H263

Working through Emotions and Conflicts

The work place demands collaboration and innovation demands diversity both of

which can lead to conflict. Unproductive emotions and conflict in the workplace are

two major interpersonal influences that deplete the energy required to meet goals.

This workshop teaches participants important, effective ways to manage emotions

and conflict. Discover skills for managing emotions and preventing runaway

emotions so that you are able to remain productive and focused on organizational

goals. Examine a model for the effective management of conflict which will result in

increased collaboration, innovation, problem solving and productivity. You will come

away from this workshop with confidence and skills to address those most vexing

and scary emotional issues. This workshop uses proven curriculum from our partner

HDI Global (previously Achieve Global) and is taught by certified instructors.

Note:

Course materials are included in price.

MGT377

|

6 hours

|

$199

($80 tuition + $119 fees)

INSTRUCTOR:

Tammy Feaster / Robin Gaskill

3095

Tu, Th 6pm - 9pm

4/4–4/6 FCC/H263

Needs Based Coaching

Managers that practice needs-based coaching build sustainable motivation in their

employees and teams by creating an environment where intrinsic needs are met.

In this needs-based coaching training you will 1) look at motivation in a different

want and learn to create an environment that unleashes superior performance, 2)

learn how to affirm positive results in a way that highlights competence, strengthens

relationships and encourages motivation in others, 3) learn a collaborative approach

to developing capability in others that pairs the motivational needs of employees

with the results producing needs of the organization, and 4) learn to give and

receive feedback in a way that builds motivation and delivers organizational results.

Application of these skills will transform your team and yield the results you desire.

This workshop uses proven curriculum from our partner HDI Global (previously

Achieve Global) and is taught by certified instructors.

Note:

Course materials are included in price.

MGT375

|

12 hours

|

$399

($160 tuition + $239 fees)

INSTRUCTOR:

Tammy Feaster / Robin Gaskill

3090

Tu, Th 6pm - 9pm

4/11–4/20 FCC/H263

Managing the Performance of Others

Managers, supervisors and leaders help others do the work that makes an

organization successful. They must ensure employee performance aligns with

the direction and strategy of the organization. The skills taught in this workshop

help participants prepare for and conduct different types of performance-

related discussions. You will learn how to plan for performance discussions,

clarify performance expectations, correct performance problems, and conduct

performance reviews. Application of these skills and tools will increase the

productivity, collaboration, ownership, and motivation of your team to achieve

critical goals and ultimately success. This workshop uses proven curriculum from our

partner HDI Global (previously Achieve Global) and is taught by certified instructors.

Note:

Course materials are included in price.

MGT373

|

12 hours

|

$399

($160 tuition + $239 fees)

INSTRUCTOR:

Tammy Feaster / Robin Gaskill

3088

Tu, Th 6pm - 9pm

4/25–5/4 FCC/H263

Managing Generations in theWorkplace

Get an understanding of managing workers in different generations in the

workplace. Discover what motivates each generation at work, what incentives they

respond to, and what messages they value. Generations X and Y are significantly

different than the Boomer generation. Each generation has different expectations

and styles of work in the workplace. Come explore the characteristics of the different

generations in the workplace. Discover the current motivations of Boomers, Gen Xers

and Gen Yers and what messages they value. Then Identify practical, how-to tips and

techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

LRN214

|

4 weeks

|

$175 fee

INSTRUCTOR:

Kassia Dellabough

3549

Online

4/3–4/28

BUSINESS & CAREERS