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3.
Review the current Learning Management System to
ensure the College is using the most appropriate and
cost-effective tool to enhance student learning.
4.
Develop student mobile applications that will
provide access to PeopleSoft self- service modules
and other useful College information.
E. Advance the level of IT customer support services
to assist users to better utilize technology.
1.
Migrate from the current heavy dependence on
Personal Computers (PC) for desktop computing to
thin clients enabling better support at lower costs.
2.
Increase the level of IT professional development
to better support the user community.
3.
Offer additional technical skill development opportunities
for faculty and staff to increase productivity.
4.
Deliver documentation on all aspects of
technology that the user community requires.
5.
Provide innovative technology in the classroom to
enrich and transform teaching and learning.
6.
Expand the number open computer spaces to ensure
that all students have access to computer resources.
F. Continually evolve the website to attract future
students and engage the campus community.
1.
Regularly update the navigation and design to
keep current with web development trends.
2.
Ensure the website meets accessibility and
compliance standards to provide access to
all students using online resources.
G. Implement an effective archival solution
and provide redundant systems to minimize
disruption of services during a disaster.
1.
Transition from traditional tape backups to cloud
and hybrid backup and develop recovery plans
to offer secure, nonstop data protection.
2.
Establish a disaster recovery hot site to replicate
the production environment allowing immediate
cutover in event of a disaster on campus.
H. Evaluate and streamline business processes to
increase operational efficiency and productivity.
1.
Improve business processes by analyzing
and developing the use of College enterprise
and internal web-based applications.
2.
Provide technical training to enable users to fully utilize
the capabilities of College systems and applications.
3.
Improve the cost effectiveness of providing
equipment and services to the College by analyzing
IT acquisition and purchasing processes.